Support Center

How can we help you?

Find answers, read helpful articles, or contact Candle Games for game support, technical issues, business inquiries, and project help.

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Game Support

Need help with gameplay, bugs, crashes, or game progress?

Technical Issue

Facing installation, update, performance, or login problems?

Business Inquiry

For partnerships, development work, publishing, or studio collaboration.

Payments

Questions about IAP, purchases, subscriptions, or refunds.

FAQ

Frequently Asked Questions

Quick answers for game support, development inquiries, publishing, payments, and technical issues.

You can contact us through the support form, email, or contact page. Share your game name, device, issue details, and screenshots if possible.

Helpful Blogs

Latest support articles

Learn how to plan, improve, launch, and support your mobile game.

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Game Planning

How to Prepare Your Game Idea Before Development

April 2026

Read Article
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Game Business

Common Reasons Mobile Games Fail After Launch

March 2026

Read Article
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Development

Unity Game Development Checklist for Startups

February 2026

Read Article
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Monetization

How to Choose the Right Monetization for Your Game

January 2026

Read Article

Game Design

What Makes Casual Games Fun and Addictive?

December 2025

Read Article
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Art & UI

How to Make Your Game Look Premium

November 2025

Read Article

Still need help?

Send us your issue or project requirement. Our team will review it and respond with the next step.

Contact Support

Email Support

contact@candlesoftware.org

Knowledge Base

Guides, FAQs, issue fixes, publishing tips, and development articles.